A Kindred Spirit

As part of my emerging 'Luddite' tendencies, I have taken to doing a regular search of websites throughout the world for inspiration. I'm suppose I'm looking for a modern-day Ned Ludd! Most of the time I find folk who use the term 'Luddite' in the contemporary way - referring to a person who rejects technology in every way. That's not quite how I see the world. As you can probably tell...

However, today I stumbled across an article on a website that I can identify with - this is more like it.

http://tothecenter.com/news.php?readmore=11313

More later.

Keeping in touch

A thought struck me at the weekend. You don't have to go too far back in the past to find a time when letter writing was the standard way of communicating with a friend or loved one who was far away. Many can tell with fondness of the love letters they got from their lovers - they may have even kept them - tied with a red ribbon, kept in a box by the bed! However, what do we have now in the 21st Century? Communication could be by Skype, by text message, by email. All great ways to keep in touch, but not so easy to tie a ribbon around. Are we losing something in our embrace of technology? What will be our keepsakes in the future? Think about it.

What's your problem?

Another sensational week in the office, which on reflection can be summed up by looking at the extent of technological problems we seem to face. And as it's my job to 'sort them out', I get involved with them all! However, looking at each in the cold light of day, are these bugs really all they appear to be? Is the tech in fact more trouble than it's worth (as some say)? Let's look at these issues from a Luddite point of view - are these all problems caused by the presence of technology? And could we work better without it?

* The instant messaging system suddenly gave up working sometime last week. It's not essential to work, but it's nice to have (I can tell when people are logged in to their PCs, great to know when you're trying to talk to people some hundred miles away). I reported the fault, however after a week or so the IT team are still investigating the problem. They say it might be a hardware fault, it might be software. It could I suppose be someone unplugging something they shouldn't - but I guess they'd never tell me if this was the reason. :)

* There was the problems we had with the letters produced by the company's computer system. One particular type of letter stopped working at all, immediately following an upgrade to the system. Is this truly the computer's fault, or the fault of the programmer who worked on the upgrade? In fact, this turned out to be the programmer - although the client was said to be at fault for not testing the release properly! (****!)

* And then there was the fact that all the phones suddenly stopped ringing one afternoon. Quiet, I grant you. Too quiet. The problem was traced to the 0845 provider, whose network went down unexpectedly. I'm told this was definitely a hardware failure. We got the phones back pretty quickly, thankfully.

Out of three examples, we have one failure of the technology, one failure of the programmer, and one where the court is still out. Do you know what I think? I think that on average it'll work out that more than half the time the problem is due to people - although you can bet that in most cases the computers will be blamed.

Could we work better without tech? If we did, we'd need far more people to do the work - with all the consequent cost repercussions, i.e., training, health & safety, holiday and sickness cover. Remember, it was to reduce such reliance on personnel (and improve productivity) that employers chose to automate, leading to the Luddite riots - see top of this blog.

"People are a problem." - Douglas Adams

So, where's my jetpack?

When I was young, the future was always depicted in optimistic tones. I suppose we always pictured life like The Jetsons. There were hi-tech gadgets, labour-saving devices, and robots. And they all had jetpacks to get around.

Fast forward a bit to the 21st century... and yes, here are the gadgets. Ipods, personal organisers, mobile phones. Your labour-saving devices are here too. Microwaves, dishwashers. The robots are all in the factories, poor Rosie hasn't quite made it home yet. And the jetpacks? Not a trace. And I think Health and Safety will put paid to all that.

I miss my jetpack.

Holidays in the 21st Century

I've just returned from a short break away with the family. As usual we spent it under canvas. I love sitting out somewhere peaceful and green! However, such is the pace of life in the 21st Century that folk on some campsites seem to complain about 'not having a mobile phone signal' or 'not being able to get wifi for my laptop'.

Am I strange - because I consider it a distinct advantage not having access whilst I'm on my hols. It's supposed to be a break! Yes, I do take the mobile away with me, but if folk can't reach me they can always leave a message! We do usually go off site at least once a day (the shops are only a short distance away) and can get a chance to check messages then. And emails can of course wait!

I think that people lack the discipline; they can't seem to leave the technology behind. Hmmm ... need to ponder that a bit longer. Seems to strike a chord with me, too...

Luddite blogging

Ever since that fateful day a couple of months ago (a particularly grotty day in the office, lots of computer problems) I've identified in myself, for want of a better word, 'Luddite' tendencies which have led to the creation of this blog. The mere idea of a Luddite blog (in the modern day definition of the term) is of course strange in itself, but this becomes all the more curious when you consider this is written by a person who regularly emails, texts, and uses Facebook and Twitter. Part of this very entry was written on my mobile phone on the 1630 train home and posted to the 'net before I pulled into the station. So I am clearly not opposed to technology.

So, what's my problem, then? Well, it's not the tech I have an issue with, it's how it is used... If used properly the tools of the 21st Century can be beneficial, freeing man from his problems, enabling him to do much more than he ever could before. He can communicate with others, feel part of a community, live a life worth living. Used in the wrong way technology can enslave man, preventing freedom, fuelling greed and negative feelings.

Surely you can't be serious, I hear you ask? Oh yes. I've seen things this very month that have reinforced my views.

In the last month I've worked alongside folk with a variety of physical disabilities, using modern tech in the best possible way, to live real and satisfying lives. It was great - and I want to see more of this, to be part of this. While I was away from home, I kept in daily touch with my loved ones on my mobile, and Facebook.

But on the other hand there are always instances in the modern world where technology is used not to benefit man but to benefit production - to speed up work, so one man can do the job of four. And so three men lose their jobs! That's not improving life, that's just economics!

The sort of Luddism I embrace is one centred on social justice, not opposition to technological advancement. And isn't that really what Luddism is all about... isn't it?

Simplify!

Hardware: where the people in your company's software section will tell you the problem is.
Software: where the people in your company's hardware section will tell you the problem is.
(Dave Barry, Claw Your Way to the Top)

It's all too true nowadays, with complex computer systems, that the 'experts' on the Help Desk (sic) of your local IT Department often don't have a clue as to why your computer system won't work, or is doing what is does. And that's understandable, because modern-day computer systems are all too complicated. It could be a software problem or a hardware problem. Frequently it's a user problem (because you pressed the wrong keys, dummy! Or fiddled with the settings!). The modern-day man in the street is ignorant of these complexities, just wanting the system to work for him. However, the more functionality we are offered as a consumer, the more complicated our systems become - and the more complicated our lives become.

Simpler is better.