Hardware: where the people in your company's software section will tell you the problem is.
Software: where the people in your company's hardware section will tell you the problem is.
(Dave Barry, Claw Your Way to the Top)
It's all too true nowadays, with complex computer systems, that the 'experts' on the Help Desk (sic) of your local IT Department often don't have a clue as to why your computer system won't work, or is doing what is does. And that's understandable, because modern-day computer systems are all too complicated. It could be a software problem or a hardware problem. Frequently it's a user problem (because you pressed the wrong keys, dummy! Or fiddled with the settings!). The modern-day man in the street is ignorant of these complexities, just wanting the system to work for him. However, the more functionality we are offered as a consumer, the more complicated our systems become - and the more complicated our lives become.
Software: where the people in your company's hardware section will tell you the problem is.
(Dave Barry, Claw Your Way to the Top)
It's all too true nowadays, with complex computer systems, that the 'experts' on the Help Desk (sic) of your local IT Department often don't have a clue as to why your computer system won't work, or is doing what is does. And that's understandable, because modern-day computer systems are all too complicated. It could be a software problem or a hardware problem. Frequently it's a user problem (because you pressed the wrong keys, dummy! Or fiddled with the settings!). The modern-day man in the street is ignorant of these complexities, just wanting the system to work for him. However, the more functionality we are offered as a consumer, the more complicated our systems become - and the more complicated our lives become.
Simpler is better.
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